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SNACS
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Getting to know SNACS

Our Mission and Vision

Mission: 

Strengthening and Feeding Your Inner Advocate.


Vision: 

Everyone deserves the benefit of attending schools that provide equal access to an ambitiously appropriate education, a supportive educational team, and a peer environment, regardless of disability, race, and family background.

SNACS Adheres to the Advocate Voluntary Code of Ethics

Our Team

Demian Garcia-Monroy

Special Needs Parent 

SpEd Coach-Advocate

AA US ARMY PLDC

Pediatric LVN for Medically Fragile 

SNACS, LLC’s CEO, 

Head Advocate and Parent Coach

Hello, parent heroes! My name is Demian, and my journey as an advocate began 12 years ago when my daughter, then in kindergarten, was receiving no meaningful educational benefit. She was eloping from class, unable to engage in instruction, and making no academic progress. It wasn’t until much later in the school year that the school informed us of her struggles.


At her first Kindergarten IEP meeting, she had not met her goals, and after I conducted a classroom observation, I requested a Functional Behavioral Assessment (FBA) to understand the root of her challenges and the reason for her eloping and not accessing her education. The school district denied it. I was frustrated—how could they ignore such an obvious need? As a motivated and resourceful parent, I was determined to ensure my daughter received the education she was supposed to have. But what about other parents who lacked the resources, language skills, or confidence to challenge the system? That realization ignited a fire in me. I couldn’t just advocate for my daughter while ignoring the countless other children being denied the support they needed. When I started to join parent support groups, I saw families struggling—parents hesitant to challenge schools, fearing retaliation—and for good reason. Plus, some had cultural barriers that discouraged them from questioning authority. These parents needed a voice, someone to guide them, someone who was not afraid of taking on the system.


My passion for advocacy grew as I adapted my civil rights experience through the League of United Latin American Citizens (LULAC). I saw firsthand how systemic issues disproportionately affected children with disabilities, particularly in marginalized communities. Determined to make a broader impact, I dedicated myself to empowering parents to navigate the special education system.

Over the years, I have prioritized advocacy and the acumen needed to sustain these efforts. As a proud member of COPAA and a Seat 3.0 completer, I’ve gained invaluable insights into building and maintaining advocacy enterprises. I have fought for the educational rights of children with disabilities, parental rights, and systemic changes within school districts. My work is not just about fighting individual battles but ensuring long-term policy changes that benefit all students.


I believe parents are their children’s primary advocates. I aim to coach and empower them to communicate effectively with IEP teams, articulate concerns, and identify meaningful support and goals for their children. My goal is to advocate for families and equip them with the skills to navigate the IEP process independently—ensuring their children’s educational rights are upheld, now and in the future. 

Every child deserves equitable access to an education. No parent should feel helpless in fighting for their child’s future. We can change the system together—one empowered parent at a time.

Thao Tran

SNACS, LLC’s Partner Advocate.

I am Thao Tran, a partner at SNACS, LLC and a dedicated advocate committed to advancing equity, inclusion, and systemic change for students with disabilities and their families. Drawing on my lived experience as a parent of a child with complex needs, along with my training in special education, nursing science, and family-centered care, I work to bridge gaps between families, school systems, and community organizations to ensure all children receive the supports they need to thrive academically, socially, and emotionally.


I serve as an advisory board member for Best Buddies International, a committee member for the Institute for Exceptional Care, Area Director for B6 in District 101 of Toastmasters International, and a regional advisory committee member for the California State Council on Developmental Disabilities. I am also a fellow in the inaugural cohort of the SpEducational IEP Empowerment Fellowship, where I continue to advance family-centered advocacy within special education systems.


I was invited to serve as an advisory member for the Employment Mentorship Pathways pilot project, funded by the Administration for Community Living, which focuses on developing parent-to-parent and peer-to-peer mentorships to support employment pathways for adults with disabilities across Tennessee, California, Kansas, and Virginia. I have also presented a national webinar for the United States Department of Education through the Lessons from the Field series, where I shared best practices for engaging families and improving student outcomes.


As a member of Leadership Fresno Class 40, a program of the Fresno Chamber of Commerce, I remain committed to strengthening leadership in education, civic engagement, and inclusive systems of care. I am also a certified neurodiversity family and group coach, and I collaborate with neurodivergent adults to support their growth in self-advocacy, leadership, and public speaking through Toastmasters International.

Through my work, I am committed to elevating family voices, strengthening cross-sector collaboration, and advancing inclusive communities where individuals with disabilities are respected, supported, and empowered to live full and meaningful lives.

Jade Bondoc

Bachelor of Science Major in Psychology

SNACS, LLC’s Director

I’m Jade Bondoc, Director at SNACS, LLC. Before joining SNACS, I worked as a psychometrician in a small psychological clinic, where many of the children we served were referred by schools due to learning and behavioral concerns. That was where I first stepped into understanding how critical early support truly is.


Through working closely with children during assessments, I learned to look beyond test results. I saw how they think, how they learn, and where they need support. It became clear to me that there is always more to a child than what is reflected in scores or reports. Each child has strengths that can be overlooked and challenges that require understanding, not just labels. That experience shaped how I approach both education and advocacy.


My journey with SNACS began as an intern, where I supported intake calls, reviewed records, and analyzed assessment reports. Through this work, I began to see something deeper. Behind every evaluation was a child, and behind every child was a family navigating systems that often feel complex and overwhelming.


As SNACS grew, I grew with it. What started as learning the fundamentals of assessment and case review developed into active involvement in case strategy, advocacy preparation, and family support. Over time, my role expanded from working on individual cases to helping strengthen the systems that support our work as a whole. 

Dr. Connie Chung

SNACS LLC | Parent Coach | Non-Attorney Advocate

Dr. Connie Chung earned her doctorate in education and two master’s degrees from Harvard University. She is also a graduate of the University of California, Berkeley,where she was selected as her department’s class Commencement Speaker. At Harvard, she took a year-long course with the late Dr. Thomas Hehir, former director of the U.S. Department of Education’s Office of Special Education Programs, whose leadership helped shape the federal implementation of the Individuals with Disabilities Education Act (IDEA). She published a book about homeless single mothers in the United States and won the Roy E. Larsen Award at Harvard University. 


Dr. Chung is married to a former Pastor who is currently serving as a hospital chaplain, ministering to sick and dying patients and their loved ones. They have two beautiful little girls, and their older daughter is diagnosed with autism spectrum disorder (ASD)level 3 and a speech delay. Her brother suffered a traumatic brain injury, which led to severe brain damage and epileptic seizures. Through advocating for both her daughter and her brother, she learned firsthand how difficult it can be for families to navigate the IEP process. 


Those experiences ultimately led her to focus her professional efforts on special-needs advocacy. As a special-needs parent herself, she understands how emotionally charged, intimidating, and confusing the IEP process can be. She is passionate about equipping parents with the knowledge and confidence to become informed, empowered advocates for their children.


Dr. Chung has extensive training in special education advocacy and parent leadership. As a 2025–2026 Special Education IEP Empowerment Fellow, she helped develop a family IEP toolkit designed to address knowledge gaps in the IEP process. She also completed COPAA’s BSEAT and “The Business of Special Education,” and earned IEP and special-needs parent training certificates from the Chula Vista SELPA, IEP Parent Academy, CLAP, and the Crystal Clear IEP conference. She also attended numerous webinars on the IEP and special-needs services offered by the Regional Center, TASK, Disability Voices United, the Autism Society, the HELP Group, TACA, Autism TreeProject, and the Stanford Parenting Center. 


Dr. Chung brings a longstanding commitment to serving vulnerable children and families to her special education advocacy. Before focusing on special needs and disability rights, she worked extensively with survivors of child sex trafficking and homeless youth. She served as an educational researcher on projects funded by the National Institutes of Health, Harvard University, and New York University. She worked with AIDS orphans and physically disabled orphans in Tanzania and Kenya, Africa. She remains actively involved in a Skid Row homeless outreach ministry. 


Dr. Chung’s life story and work have been featured by NPR, Fox News, the Korea Times, the Contra Costa Times, GOOD Magazine, and Asian Voices Radio, and have been referenced in a PBS documentary on violence in American schools. She has also been invited to appear on Asian America: The Ken Fong Podcast. In her free time, Dr.Chung enjoys spending time with her family and their four pets.

Katherine Padilla

Bachelor's Degree in Spanish and Classical Philology

SNACS, LLC’s Assistant Supervisor

I’m Katherine Padilla, Assistant Supervisor at SNACS. I graduated as a Classical Philologist, as I’m passionate about the classical world, and literature and languages in general. From there I started walking a very unexpected work path given my degree. I started out writing medical advertising content and quickly escalated the ladder and managed to become an Account Executive. From there I’ve developed my career as a Project Manager and Team Leader. Now, it’s been almost 6 years since I managed my first team.


However, I never lost my love for languages and translation, and that’s how I first got to SNACS. I was working here and there for SNACS and quickly fell in love with its mission and vision. In my work life I always longed to make a real impact beyond getting projects done. I wanted to be a part of a positive change in someone’s life.


And that’s how I feel now. I think that every internal action, every optimized process, and each person I can assist administratively

helps them reach their educational goals and achieve stability where they get the services they deserve.

I really like how SNACS goes beyond the business-facing side. We truly care about parents becoming empowered to advocate for their children, and I feel very proud to support, even a little, their children’s success.

Copyright © 2024 SNACS, llc · Feeding Your Inner Advocate - All Rights Reserved.

At SNACS, LLC, we strive to be sensitive and inclusive in our visual representations. Whenever feasible, we choose to utilize cartoonized or drawn images rather than photographs, particularly when portraying children or individuals with disabilities. This approach reflects our commitment to fostering a welcoming and respectful environment for our community with special needs.

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At SNACS, we believe every family deserves the tools, guidance, and support to advocate confidently for their child or Family Member’s needs—whether it’s in school, with services, or beyond.

Families trust SNACS because we are committed, compassionate, and experienced in helping you navigate systems like IEPs, 504 plans, IHSS, and Regional Center services.

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